Office Manager & PA: Front Desk, Admin & HR Ops

Motofix Accident Repair Centres; England; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Excellent salary plus incentive pay (0

Saturday morning rota shifts (paid OT)

30 days annual leave (inclusive of BH)

Workplace pension scheme

Free training and development

Employee long service rewards

Employee well-being services

Free uniform (and PPE)

Life insurance

Job summary

Motofix Accident Repair Centres in the United Kingdom is seeking an Office Manager / PA to run branch office operations and provide proactive support to the Repair Centre Manager. You will supervise the front-of-house team and ensure visitors receive a professional experience while assisting with invoicing and finance queries.

The role covers HR admin, time and attendance, training coordination, payroll records, diary management, and coordinating staff meetings.

Qualifications

• Experience in Office Management in a customer-facing environment (automotive preferred).
• Previous PA experience with excellent communication and organisational skills.
• A personable, proactive professional with a strong customer service ethic.
• Excellent administrative and organisational abilities with strong attention to detail.
• Confident handling invoices, finance admin, and queries in line with company processes.

Responsibilities

• Supervision of customer reception team.
• Ensure customer receive a professional front-of-house experience with all enquiries handled promptly.
• Oversee the duties of the logistics team and Team leader.
• Manage day-to-day office administration to support seamless branch operations.
• Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
• Track and report on customer invoicing progress and assist with month-end reporting.
• Act as PA to the Repair Centre Manager in administration, including time and attendance records, payroll-related tasks, and coordinating staff meetings.
• Support recruitment activities including interview arrangements and onboarding paperwork.

Skills

Office management

PA experience

Customer service

Time management

Organisation

Tools

Microsoft Office

Excel

Outlook

Job description

Motofix Accident Repair Centres in the United Kingdom is seeking an Office Manager / PA to run branch office operations and provide proactive support to the Repair Centre Manager. You will supervise the front-of-house team and ensure visitors receive a professional experience while assisting with invoicing and finance queries.

The role covers HR admin, time and attendance, training coordination, payroll records, diary management, and coordinating staff meetings.