Office Manager - FTC 12 Months

Grace Gaming; Manchester; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Betable Group is seeking an organised and proactive Office Manager to keep the Manchester workplace running smoothly. You will support the CEO and HR, manage product packing for Little Ox Limited, and handle travel, diaries, and day-to-day admin in a fast-paced environment.

The role requires 4 days per week in the office and one day WFH, with responsibilities spanning reception, post and deliveries, vendor coordination, and social media posting for product teams.

Qualifications

• Flexible and adaptable to changing needs.
• Ability to build relationships with managers and executives.
• Proven experience in a similar office management role.
• Strong knowledge of MS Office and office systems.
• Excellent spoken and written English.
• Excellent planning and time management.

Responsibilities

• Manage office supplies and stock for the office.
• Ensure the office is clean and tidy at all times.
• Greet visitors and coordinate appointments.
• Oversee deliveries and post.
• Coordinate external contractors for maintenance.
• Provide general administrative support and prepare letters.
• Assist the CEO and HR with diary and meetings.
• Arrange business travel and bookings.
• Manage product dispatches for the Little Ox side of the business.
• Handle customer service inboxes and refunds.
• Post on product social media and respond to direct messages.
• Conduct regular product stock takes.
• Provide administrative management and oversight for business projects.
• Assist the HR team and wider business as needed.
• Occasional out of hours support for C-Suite.

Skills

Flexibility

Relationship building

Experience in similar role

Office management systems

MS Office

English proficiency

Planning and time management

Multitasking

Verbal and written communication

Discretion and confidentiality

UK Driving Licence

Job description

Based in the heart of Manchester, Betable Group are a team with knowledge and dedication to both online gaming and fintech solutions.

We are responsible for delivering top-class online gaming experiences for customers of over 100 online casino and bingo sites both in Great Britain and internationally.

Betable also have our own cutting-edge iGaming platform which hosts an array of casinos which enables them to operate as well as an exciting new payment solution which handles high volumes of payment transactions.

As we are a fast-paced business, the office manager will keep the workplace running smoothly while supporting the CEO & HR team where needed and handle our product packing & logistics for a small business, Little Ox Limited.

This role requires 4 days per week in the office to manage physical operations.

This position is well-suited for individuals who are organised, proactive, and at thrive in a fast-paced working environment.

• This position is a 12 month Fixed Term Contract covering Maternity Leave*

• This position is a 12 month Fixed Term Contract covering Maternity Leave*

Key Responsibilities

• Manage and order food, fridge, and snack stock for the office.
• Ensuring the office is clean and tidy at all times
• Greet visitors and clients while coordinating appointments.
• Oversee all incoming deliveries and outgoing post.
• Liaise with the building manager for any office-related issues.
• Book and coordinate external contractors for office maintenance.
• Deliver general administrative support including preparing letters and documentation.
• Provide diary assistance, meeting coordination, and ad hoc support to the CEO.
• Arrange all business travel and book accommodation.
• Managing dinner and other ad hoc reservations for the company.
• Arrange company dinners and social events.
• Act as the primary point of contact for the IT provider to resolve issues.
• Handle product packing and dispatching for the "Little Ox" side of the business.
• Manage product customer service inboxes, refund requests, and questions.
• Post on product social media and answer direct messages.
• Conduct regular product stock takes.
• Provide administrative management and oversight for business projects.
• Assist the HR team and wider business as and where needed.
• Provide occasional out of hours support to the C-Suite, which may include evenings and weekends when required.
• Be a reliable and dependable individual who can be trusted to manage tasks and responsibilities effectively.
• Any other business (AOB) duties as required.

Essential Skills

• High level of flexibility and adaptability is essential.
• The aptitude to build relationships across all levels of the business including senior management and executives, as well as external contacts.
• Proven experience in a similar role
• Full comprehension of office management systems and procedures.
• Excellent knowledge of MS Office.
• Proficiency in English.
• Exemplary planning and time management skills.
• Ability to multitask and prioritise daily workload.
• High-level verbal and written communication skills.
• Discretion and confidentiality.
• Full UK Driving Licence essential.

Working Hours

• Monday – Friday, 9.00am – 5.30pm
• Monday – Thursday in the Manchester Office, Friday WFH

Flexibility is needed based on the Company needs, occasional out of hours support required.