Office Manager

Michael Page (UK); Horsham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A reputable business services provider in Horsham is seeking an experienced Office Manager to oversee daily operations of the customer service department. The ideal candidate will have strong organizational and communication skills, experience in office management, and a proactive approach to problem-solving. This permanent position offers hybrid working arrangements and growth opportunities within a supportive company culture.

Benefits

Hybrid working arrangements

Free Parking

Employee development support

Qualifications

• Proven experience in an administrative or office management role.
• Ability to lead and support a team effectively.

Responsibilities

• Manage the daily operations of the customer service department.
• Oversee administrative tasks, including scheduling and record-keeping.
• Coordinate with other departments to improve efficiency.

Skills

Strong organisational skills

Excellent communication

Interpersonal abilities

Multitasking

Proactive problem-solving

Tools

Office software

Job description

• Hybrid Working
• Free Parking

About Our Client

The hiring organisation is a reputable business services provider with a strong presence in its field. As a medium-sized company, they are committed to delivering exceptional services to their clients and fostering a supportive and efficient work environment.

Job Description

• Manage the daily operations of the customer service department.
• Oversee administrative tasks, including scheduling, correspondence, and record-keeping.
• Support team members by ensuring they have the tools and resources needed to perform effectively.
• Maintain office supplies and ensure the work environment is well‑organised.
• Coordinate with other departments to streamline processes and improve efficiency.
• Assist in the onboarding of new team members and ensure proper training is provided.
• Monitor and report on key performance indicators within the department.
• Address any office-related issues and liaise with external service providers when needed.

The Successful Applicant

A successful Office Manager should have:

• Proven experience in an administrative or office management role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency with office software and tools.
• An ability to lead and support a team effectively.
• A proactive approach to problem‑solving and process improvement.

What's on Offer

• Hybrid working arrangements for enhanced work‑life balance.
• Opportunity to work in the business services industry within a well‑established company.
• Supportive company culture that values employee development.
• Permanent position with growth opportunities.

If you are an experienced Office Manager looking to contribute to a thriving customer service department, we encourage you to apply today!