Office Experience Coordinator - Guest Services (Glasgow)

Rapport Guest Services; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Cash rewards

Pension scheme

Wellness programs

Employee Assistance Program

Digital GP services

Learning & development opportunities

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Glasgow is seeking an Office Coordinator to join our client’s office. You will ensure seamless daily operations, create a welcoming atmosphere for guests, and support meetings and events with planning and catering.

You will manage desk bookings and check-in processes while maintaining high standards of service. The role emphasizes strong English communication, a proactive, organised mindset, and a professional demeanor to represent our Fortune Global 500 client’s brand.

Qualifications

• Experience in delivering high-quality guest service.
• Excellent written and spoken English.
• Strong organisational skills and the ability to manage multiple tasks.

Responsibilities

• Creating a welcoming atmosphere for visitors and team members.
• Overseeing daily operations to ensure smooth workflow and cleanliness.
• Assisting with meeting and event logistics, including planning and catering.
• Reporting maintenance and cleaning issues and ensuring timely resolution.
• Supporting clients with the desk booking system and check-in processes.
• Maintaining high standards to exceed customer expectations.
• Participating in training and taking on additional tasks as needed.
• Ensuring compliance with Health and Safety regulations, including Fire Warden duties.

Skills

Guest service

English communication

Organisation

Event logistics

Health & safety

VIP stakeholder interactions

Team collaboration

Tools

Desk booking system

Job description

Rapport Guest Services in Glasgow is seeking an Office Coordinator to join our client’s office. You will ensure seamless daily operations, create a welcoming atmosphere for guests, and support meetings and events with planning and catering.

You will manage desk bookings and check-in processes while maintaining high standards of service. The role emphasizes strong English communication, a proactive, organised mindset, and a professional demeanor to represent our Fortune Global 500 client’s brand.