Office & Business Support Manager - Ops & Insights

Churchill Group; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

33 days holiday including bank

Life assurance

24/7 GP access

Mental health support

Two volunteering days

Exclusive discounts

Job summary

Churchill Group is seeking an organised Office Manager / Business Support Manager for our Orpington HQ. You will support day-to-day operations, coordinate administration, and ensure our cleaning, grounds maintenance, and landscaping teams have what they need to deliver top‑quality service.

The role sits as a central contact between customers, management and field staff. The ideal candidate will be highly organised, comfortable communicating at all levels, and able to juggle multiple priorities

Qualifications

• Experience leading a team of administrators.
• Proven office management or business support background.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office, especially PowerPoint and Excel.

Responsibilities

• Support operations teams, Heads of Departments and MD with client relations and internal communication.
• Manage a team of Business Support Administrators and oversee admin tasks.
• Take ownership of weekly/monthly reporting for Ops and senior stakeholders.
• Maintain data trackers and provide reports/analysis as required.
• Manage Helpdesk inbox and handle client and supplier queries.
• Assist in costing/re-costing of client contracts and liaise with key clients.
• Provide general admin support across your region and other tasks as required by MD/RD.

Skills

Team leadership

Communication

Problem solving

Organisational skills

Decision making

Tools

PowerPoint

Excel

Microsoft Office

Job description

Churchill Group is seeking an organised Office Manager / Business Support Manager for our Orpington HQ. You will support day-to-day operations, coordinate administration, and ensure our cleaning, grounds maintenance, and landscaping teams have what they need to deliver top‑quality service.

The role sits as a central contact between customers, management and field staff. The ideal candidate will be highly organised, comfortable communicating at all levels, and able to juggle multiple priorities