Operations Manager

Churchill Group; Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

33 days leave including bank holidays

Enhanced maternity, paternity, and sick pay

24hr online GP access

Two paid volunteering days annually

Training and development opportunities

Recognition and annual awards programme

Job summary

Churchill Group is seeking a Cleaning Operations Manager to join our thriving London division. You will be responsible for leading 5 Managers across multiple sites, focusing on public sector and corporate clients.

Your role will include operational and strategic management, ensuring excellent service delivery and supporting a strong team.

We offer a competitive salary of £50,000 – £55,000 per annum, comprehensive benefits including 33 days of leave, and opportunities for career development.

Qualifications

• Proven people management experience with the ability to motivate and coach teams.
• Ability to problem solve in a fast-paced, high-pressure environment.
• Experience with client groups including commercial and local authority.
• Strong commercial awareness and financial management skills.

Responsibilities

• Responsible for operational and strategic management of all services.
• Support team of managers to maximize client retention and growth.
• Analyze business and produce operating strategies for the region.
• Manage client engagement and drive innovation in new business.
• Identify opportunities for continuous improvement and cost savings.

Skills

People management

Problem solving

Commercial awareness

Financial management

Health and Safety awareness

IT literacy

Job description

Based across London, all sites within the M25
£50,000 – £55,000 per annum (DOE) + company car/allowance

Cleaning Operations Manager to join our thriving London division where you will be responsible for 5 Managers and multi-sites across a variety of public sector and corporate clients.

Reporting into the Regional Director, the role of Operations Manager will support the drive for profitable growth in the region through development and leadership of an effective team that operates through the Churchill values. Delivering excellent service to existing Local and National customers, you will operate efficiency to maintain and expand the portfolio.

As a Cleaning Operations Manager you’ll be:

• Responsible for operational and strategic management and delivery of all services.
• Supporting a team of managers, working with them on the front line to maximise client retention and growth.
• Analysing the business and production of operating strategies for the region.
• Managing client engagement, and driving innovation and mobilisation of any new business wins.
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Operations Manager you’ll have:

• Proven people management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
• The ability to use own initiative to problem solve in a fast paced, high pressure environment.
• Experience gained ideally with a mixture of client groups including commercial, local authority and education.
• Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
• Passionate, flexible, trustworthy, and innovative.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee‑owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose ...
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year‑round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process – we’re happy to help.