Office Manager & Ops Lead – Admin Team & Reporting

Churchill Services; Orpington; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

33 days holiday (including bank)

Life assurance

GP access (24/7)

Volunteering days

Employee discounts

Job summary

Churchill Services in Orpington is seeking an organised, proactive Office Manager to support the day-to-day operations of our Cleaning and Grounds Maintenance division from the Orpington HQ.

You will lead a team of Business Support Administrators, own weekly/monthly reporting, maintain data trackers, and manage the Helpdesk inbox, coordinating with clients and internal teams to ensure high-quality service delivery.

Qualifications

• Strong written and verbal communication across levels
• Experience leading a team of administrative staff
• Experience in an Office Management / Business Support Management role
• Ability to communicate clearly and professionally
• Ability to identify problems, make decisions and drive change

Responsibilities

• Support the operations teams and senior stakeholders
• Manage a team of Business Support Administrators
• Own weekly and monthly financial and operational reporting
• Maintain performance data trackers and provide reports
• Manage the Helpdesk inbox and client/supplier queries
• Handle costing and re-costing of client contracts and liaise with clients/agency
• Provide general admin support to the region and MD/RD as required

Skills

Communication skills

Team leadership

Office management experience

Data reporting

Problem solving

Tools

Microsoft Office

PowerPoint

Excel

Job description

Churchill Services in Orpington is seeking an organised, proactive Office Manager to support the day-to-day operations of our Cleaning and Grounds Maintenance division from the Orpington HQ.

You will lead a team of Business Support Administrators, own weekly/monthly reporting, maintain data trackers, and manage the Helpdesk inbox, coordinating with clients and internal teams to ensure high-quality service delivery.