Flexible Office & Admin Support Officer

Confidential; Rotherham; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Pension

Employee support programme

Professional development

Inclusive workplace

Meaningful work

Job summary

Confidential is expanding its Business Support Team and seeks an organised Business Support Officer to manage a varied workload within our charity environment.

You will coordinate administrative, reception, finance, HR and governance support, ensuring colleagues, volunteers, families and visitors receive a welcoming, professional service. The role works with the Business Operations Manager to deliver efficient admin and reporting.

Qualifications

• Experience in busy office or administrative environments.
• Ability to organise work and respond to changing priorities.
• Experience coordinating administrative or business support activities.
• Knowledge or experience of finance and HR administration.
• Experience supervising or supporting staff or volunteers.
• Strong communication and customer-service skills.
• Excellent attention to detail and accurate record-keeping.
• Confidentiality and GDPR understanding.

Responsibilities

• Coordinate day-to-day office and business support.
• Respond to telephone, email and in-person enquiries.
• Support and coordinate reception volunteers.
• Manage room bookings and community building usage.
• Process invoices, expenses and other financial administration.
• Maintain employee, volunteer and compliance records.
• Coordinate recruitment, interview and induction administration.
• Support Board and committee administration.
• Maintain databases and organisational reporting.
• Help improve administrative systems and processes.

Skills

Coordinating admin

Finance administration

HR administration

Staff supervision

Communication

Attention to detail

Microsoft 365

GDPR knowledge

Education

A Level 3 qualification in business administration

Tools

Databases

Office systems

Job description

Confidential is expanding its Business Support Team and seeks an organised Business Support Officer to manage a varied workload within our charity environment.

You will coordinate administrative, reception, finance, HR and governance support, ensuring colleagues, volunteers, families and visitors receive a welcoming, professional service. The role works with the Business Operations Manager to deliver efficient admin and reporting.