Office-Based Project Co-ordinator — Client-Focused

Confidential; Aylesbury; On-site; GBP 25,000 - 31,000; Full time

Job summary

Confidential is seeking a Project Co-Ordinator in Aylesbury to manage customer enquiries, coordinate surveys, quotations and ongoing project activities. You will raise job packs, maintain project files and update scheduling information, working closely with engineering, purchasing and operations to keep projects on track.

You should have strong communication, organisational and multi-tasking skills, with a customer-focused mindset and the ability to discuss basic technical information.

Qualifications

• Previous customer service or customer support experience.
• Strong communication skills, both verbal and written.
• Excellent organisational and project coordination abilities.
• Strong attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Team player with a flexible and positive approach.
• Customer-focused mindset.
• Ability to discuss basic technical information using clear language.

Responsibilities

• Manage customer enquiries from initial enquiry through to project completion.
• Coordinate surveys, quotations, and ongoing project activities.
• Raise job packs, maintain project files, and update scheduling information.
• Liaise with engineering, purchasing, and operational teams to ensure projects are delivered efficiently.
• Produce quotations, costings, calculations, and completion reports.
• Ensure completed projects are processed for invoicing.
• Respond to customer queries and complaints, resolving issues where possible.
• Maintain accurate and up-to-date customer records.
• Ensure all work is completed in line with company quality assurance procedures.

Skills

Customer service

Communication skills

Organisational skills

Attention to detail

Multitasking

Team player

Customer-focused mindset

Technical understanding

MS Office literacy

Tools

MS Word

MS Excel

Outlook

Job description

Confidential is seeking a Project Co-Ordinator in Aylesbury to manage customer enquiries, coordinate surveys, quotations and ongoing project activities. You will raise job packs, maintain project files and update scheduling information, working closely with engineering, purchasing and operations to keep projects on track.

You should have strong communication, organisational and multi-tasking skills, with a customer-focused mindset and the ability to discuss basic technical information.