Office-Based Facilities & Maintenance Helpdesk Coordinator

CBW Staffing Solutions Ltd; Wickford; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Overtime opportunities

Job summary

CBW Staffing Solutions Ltd is seeking a Facilities & Maintenance Helpdesk Administrator for their Wickford office. You will join a busy Help Desk team, coordinating maintenance works from initial instruction through to completion, scheduling tasks and liaising with clients, contractors and suppliers.

This full-time, office-based role runs Monday to Friday, 8:30am to 5:00pm, with overtime; opportunities for training and career progression within a well-established facilities and maintenance

Qualifications

• Experience in facilities management, maintenance coordination or Help Desk
• Strong organisational and time-management skills
• Experience using CAFM systems or willingness to be trained

Responsibilities

• Log and update work requests accurately within the CAFM system.
• Allocate maintenance jobs to trades, contractors and suppliers.
• Coordinate appointments and site access with clients, contractors and suppliers.
• Monitor progress from instruction to completion within timescales.
• Maintain detailed job notes throughout each work order.
• Raise purchase orders and arrange permits and RAMS.
• Upload relevant documentation to CAFM system and client portals.
• Provide daily support to the Help Desk team.

Skills

Facilities management

Help Desk

Time management

Microsoft Office

Communication

Problem solving

Tools

CAFM systems

Job description

CBW Staffing Solutions Ltd is seeking a Facilities & Maintenance Helpdesk Administrator for their Wickford office. You will join a busy Help Desk team, coordinating maintenance works from initial instruction through to completion, scheduling tasks and liaising with clients, contractors and suppliers.

This full-time, office-based role runs Monday to Friday, 8:30am to 5:00pm, with overtime; opportunities for training and career progression within a well-established facilities and maintenance