Facilities Helpdesk & Operations Coordinator

Attic Recruitment Limited; City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Attic Recruitment Limited in London is partnering with a growing facilities management client to recruit an experienced Helpdesk & Facilities Coordinator. This hands-on role requires ownership, proactive thinking and the ability to keep operations moving.

You will coordinate maintenance, communicate with clients and engineers, and manage requests via CAFM systems. The role offers permanent employment, with salary dependent on experience and scope for professional growth within a busy operations

Qualifications

• Experience in facilities management or property maintenance.
• Experience coordinating with clients, engineers and subcontractors.
• Strong communication skills via telephone and email.
• Excellent organisational skills with attention to detail.
• Ability to work independently and take ownership.

Responsibilities

• Coordinate planned and reactive maintenance across the client portfolio.
• Log, prioritise, schedule and close works in line with expectations.
• Manage incoming maintenance requests via telephone, email and CAFM systems.
• Allocate engineers and subcontractors for reactive call-outs.
• Monitor open jobs and chase progress to meet deadlines.
• Keep clients informed from request to attendance and completion.

Skills

Facilities Management

Property maintenance

Engineering coordination

Maintenance helpdesk

Client coordination

Job description

Attic Recruitment Limited in London is partnering with a growing facilities management client to recruit an experienced Helpdesk & Facilities Coordinator. This hands-on role requires ownership, proactive thinking and the ability to keep operations moving.

You will coordinate maintenance, communicate with clients and engineers, and manage requests via CAFM systems. The role offers permanent employment, with salary dependent on experience and scope for professional growth within a busy operations