Facilities Maintenance & Helpdesk Coordinator

Streamline Services Consultancy Limited; Basildon; Presencial; GBP 30.000 - 35.000; Jornada completa

Descripción de la vacante

Streamline Recruitment in Basildon is seeking a Maintenance Coordinator to join a busy maintenance team. You will log requests, allocate jobs to contractors, and support the Helpdesk Manager with day-to-day operations.

The role requires strong organisational and communication skills, with the ability to manage multiple tasks, maintain records, and use client portals and IT systems. Monday–Friday, offices Basildon, with paid overtime for out-of-hours cover.

Formación

• Experience in maintenance coordination, facilities management, or busy helpdesk is advantageous.
• Strong organisational skills to manage multiple jobs and priorities.
• Excellent communication with clients, contractors and suppliers.
• Good attention to detail and ability to maintain accurate records.
• Proficient with computer systems, databases and online portals.
• Proactive problem-solving with ability to follow up on tasks and progress.

Responsabilidades

• Coordinate day-to-day running of the maintenance helpdesk and support the team.
• Receive, log and process maintenance requests via phone, email and client portals.
• Allocate jobs to appropriate contractors and trades.
• Arrange contractor appointments, raise purchase orders and coordinate permits.
• Manage planned preventative maintenance (PPM) schedules and reactive work.
• Prepare client reports and keep stakeholders updated on progress.

Conocimientos

Organisation

Communication

Attention to detail

Multi-tasking

Descripción del empleo

Streamline Recruitment in Basildon is seeking a Maintenance Coordinator to join a busy maintenance team. You will log requests, allocate jobs to contractors, and support the Helpdesk Manager with day-to-day operations.

The role requires strong organisational and communication skills, with the ability to manage multiple tasks, maintain records, and use client portals and IT systems. Monday–Friday, offices Basildon, with paid overtime for out-of-hours cover.