Office-Based Customer Service & Sales Administrator

Team Jobs - Commercial; Poole; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established organization in Poole is seeking a proactive Sales Administrator to support customer interactions and ensure smooth processing of inquiries and orders. In this role, you will handle phone, email, and webchat communications while maintaining accurate records. The ideal candidate will possess strong administrative skills along with excellent communication abilities. This position offers a competitive benefits package including a health allowance and professional development opportunities.

Benefits

25 days holiday plus bank holidays

Health & wellbeing allowance

Training, development, and ongoing support

Free parking and modern office facilities

Pension scheme

Qualifications

• Previous experience in customer service, sales support, or a busy admin role.
• Able to remain calm under pressure in a fast-paced environment.
• High level of attention to detail.

Responsibilities

• Accurately process sales orders and ensure deadlines are met.
• Manage inbound and outbound telephone calls, offering product guidance.
• Respond to customer emails with professionalism.

Skills

Excellent communication skills

Strong ability to prioritise

Solid IT skills

Professional telephone manner

Attention to detail

Ability to multitask

Tools

Microsoft Office

Outlook

Excel

Job description

A well-established organization in Poole is seeking a proactive Sales Administrator to support customer interactions and ensure smooth processing of inquiries and orders. In this role, you will handle phone, email, and webchat communications while maintaining accurate records. The ideal candidate will possess strong administrative skills along with excellent communication abilities. This position offers a competitive benefits package including a health allowance and professional development opportunities.