Office Administrator

Confidential; West Midlands; In loco; GBP 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Confidential, based in Walsall, invites and welcomes visitors, answers calls, handles post and keeps accurate records. The role includes room bookings, archiving, petty cash, and supporting the billing team as required. You will be part of a busy reception and office environment.

The ideal candidate has proven office experience, excellent customer service skills, is highly organised, and able to act on initiative in a varied setting.

Competenze

• Proven office experience.
• Friendly outgoing personality.
• Team player with good communication.
• Excellent customer service skills.
• Conscientious, reliable and able to use initiative.
• Strong administration and IT skills.
• Highly organised with excellent attention to detail.
• Proactive and flexible approach to work.

Mansioni

• Answer the telephone promptly and courteously, recording visitors and handling calls.
• Deal with incoming and outgoing post.
• Manage booking of interview rooms.
• Provide holiday cover for reception as needed.
• Record, archive and retrieve files using the Case management system and offsite storage.
• Manage stationery and office supplies; top up franking machine.
• Record cash, process cheques and assist with petty cash reconciliation.
• Assist with weekly Health and Safety checks of office alarms and duties as required.

Conoscenze

Office experience

Customer service

Team player

Attention to detail

IT skills

Descrizione del lavoro

Office Administrator

We are recruiting for an Office Administrator to join a well-established organisation based in Walsall. They are based in the centre with no parking. There is an NCP with favourable rates close to the office.

As the Office Administrator, you will be responsible for:

• Answer the telephone promptly, courteously and in a proper manner, recording visitors to the office and via telephone.


• Deal with incoming and outgoing post.


• Management of booking interview rooms.


• Management of incoming and outgoing post to the office.


• Provision of holiday cover for reception at Aldridge branch.


• Manage and accurately record files for archiving, of archiving of files, on the Case management system, liaising with offsite storage company for collection of files using the offsite portal and retrieval of files when requested.


• Stationery and office supplies control.


• Recording of special deliveries and incoming cheques for the office.


• Franking of outgoing mail and ensuring the franking machine is topped up.


• Removal of confidential waste.


• Management of petty cash and reconciliation.


• Assisting with weekly Health and Safety test of office fire alarms.


• Running ad-hoc errands when requested.


• Management of petty cash requests and recording there of, reconciliation of petty cash tin.


• When required assisting the billing team department.

The successful Office Administrator will have the following related skills / experience:

• Proven office experience.


• Friendly outgoing personality


• Team player.


• Excellent customer service skills


• Conscientious, reliable an the ability to use initiative


• Have strong administration and IT skills


• Be highly organised with excellent attention to detail


• Have a proactive and flexible approach to work


• Be comfortable working in a busy, varied environment