Office Manager (AWDO-P15358)

AWD online; Stafford; On-site; GBP 35,000 - 40,000; Full time

Job summary

AWD online is seeking an organised Office Manager with experience leading an administration team and practical HR knowledge, including recruitment, absence management and appraisals. This role is based in Stafford, offering a 100% office-based environment.

The Office Manager will coordinate facilities, internal systems and external providers while managing the administration team and ensuring effective support across the business.

Qualifications

• Strong background in office management and administration.
• Practical HR experience including recruitment and absence management.
• Experience supervising an administration or support team.
• Excellent written and verbal communication.
• Ability to manage multiple priorities independently.
• Friendly, proactive and solution-focused.
• Empathetic, approachable with relationship-building skills.

Responsibilities

• Day-to-day office management to ensure smooth operations.
• Coordinate internal systems and external providers (IT and business systems).
• Facilities coordination with contractors and suppliers.
• Lead and coordinate the administration team.
• Deliver high standards of client care.
• Assist with recruitment and onboarding.
• Support absence management, appraisals and staff queries.
• Promote staff welfare and an inclusive working environment.
• Support senior colleagues with a range of projects.

Skills

Office management

HR experience

Team supervision

Job description

This varied role is ideal for an organised, approachable office management professional with experience leading an administration team and practical HR knowledge, including recruitment, absence management and appraisals.

If you’ve also worked in the following roles, we’d also like to hear from you: Office Administration Manager, Administration Manager, Admin Manager, Business Support Manager, Administration Team Manager, Office Coordinator, Facilities Coordinator, Business Support Team Leader

The role is within a niche family law solicitor’s practice. However, previous experience of working in a law firm environment is not essential.

SALARY: £35,000 to £40,000 per annum (depending on experience)

LOCATION: Stafford, Staffordshire, West Midlands (100% Office Based)

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

Join a varied position where strong organisation, people support and practical leadership can make a visible difference. The Office Manager will work closely with senior colleagues to keep the workplace organised, efficient and supportive.

The Office Manager will coordinate facilities, internal systems and external providers while managing the administration team and ensuring effective support across the business.

Alongside day-to-day office management, the Office Manager will support recruitment, onboarding, absence management, appraisals, staff queries and welfare, helping maintain a positive and inclusive working environment.

DUTIES

• Day-to-Day Office Management: Support the smooth and efficient running of the office
• Internal Systems and Providers: Coordinate day-to-day internal systems and act as the central point of contact for external support providers, including IT and business systems providers
• Facilities Coordination: Coordinate facilities activity and liaise with contractors, suppliers and maintenance providers
• Administration Team Management: Manage and coordinate the administration team to ensure timely and effective support across the business
• Client Care: Promote and lead by example in delivering high standards of client care
• Recruitment and Onboarding: Assist with recruitment and onboarding while supporting relevant regulatory standards and legislative changes
• HR Administration: Support absence management, supervision, appraisals and performance administration, and act as a point of contact for staff queries
• Staff Welfare and Culture: Support staff welfare and help promote a positive, inclusive working environment
• Business Support: Assist senior colleagues with a broad range of projects and administrative tasks

CANDIDATE REQUIREMENTS

• Strong office management and administration background
• Practical HR experience covering recruitment, absence management, appraisals and day-to-day people administration
• Previous facilities and office coordination experience
• Experience supervising or managing an administration or support team
• Strong organisational and time-management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently
• Proactive, practical and solution-focused approach
• Friendly, approachable and empathetic manner with the ability to build effective working relationships at all levels while meeting business needs