Office Administrator

Focus Resourcing; Stafford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Focus Resourcing Limited is seeking an Office Administrator to join a well-established organisation based near Walsall. The role covers reception duties, post handling, records management, and general administrative support in a busy office.

You will be part of a responsive team delivering high levels of customer service and ensuring accurate filing, archiving, and office supplies management. The environment is central with no parking, but convenient public transport options are nearby.

Qualifications

• Proven office experience.
• Friendly, outgoing personality.
• Team player.
• Excellent customer service skills.
• Conscientious, reliable with initiative.
• Strong administration and IT skills.
• Highly organised with excellent attention to detail.
• Proactive and flexible approach to work.
• Comfortable working in a busy, varied environment.

Responsibilities

• Answer the telephone promptly, courteously and record visitors.
• Deal with incoming and outgoing post.
• Manage booking of interview rooms.
• Archive and manage files on the Case management system, liaising with offsite storage.
• Handle stationery and office supplies control.
• Record special deliveries and incoming cheques.
• Franking of outgoing mail and maintain franking machine.
• Removal of confidential waste.
• Manage petty cash and reconciliation.
• Assist with weekly Health and Safety tests of office fire alarms.
• Run ad-hoc errands when requested.
• Support billing team when required.

Skills

Office administration

Customer service

Attention to detail

Organised

IT skills

Job description

Office Administrator

We are recruiting for an Office Administrator to join a well-established organisation based in Walsall. They are based in the centre with no parking. There is an NCP with favourable rates close to the office.

As the Office Administrator, you will be responsible for:

• Answer the telephone promptly, courteously and in a proper manner, recording visitors to the office and via telephone.
• Deal with incoming and outgoing post.
• Management of booking interview rooms.
• Management of incoming and outgoing post to the office.
• Provision of holiday cover for reception at Aldridge branch.
• Manage and accurately record files for archiving, of archiving of files, on the Case management system, liaising with offsite storage company for collection of files using the offsite portal and retrieval of files when requested.
• Stationery and office supplies control.
• Recording of special deliveries and incoming cheques for the office.
• Franking of outgoing mail and ensuring the franking machine is topped up.
• Removal of confidential waste.
• Management of petty cash and reconciliation.
• Assisting with weekly Health and Safety test of office fire alarms.
• Running ad-hoc errands when requested.
• Management of petty cash requests and recording there of, reconciliation of petty cash tin.
• When required assisting the billing team department.

The successful Office Administrator will have the following related skills / experience:

• Proven office experience.
• Friendly outgoing personality
• Team player.
• Excellent customer service skills
• Conscientious, reliable an the ability to use initiative
• Have strong administration and IT skills
• Be highly organised with excellent attention to detail
• Have a proactive and flexible approach to work
• Be comfortable working in a busy, varied environment