Dynamic Office Administrator & Front Desk Specialist

Focus Resourcing Limited; Stafford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Focus Resourcing Limited is seeking an Office Administrator to join a well-established organisation based near Walsall. The role covers reception duties, post handling, records management, and general administrative support in a busy office.

You will be part of a responsive team delivering high levels of customer service and ensuring accurate filing, archiving, and office supplies management. The environment is central with no parking, but convenient public transport options are nearby.

Qualifications

• Proven office experience.
• Friendly, outgoing personality.
• Team player.
• Excellent customer service skills.
• Conscientious, reliable with initiative.
• Strong administration and IT skills.
• Highly organised with excellent attention to detail.
• Proactive and flexible approach to work.
• Comfortable working in a busy, varied environment.

Responsibilities

• Answer the telephone promptly, courteously and record visitors.
• Deal with incoming and outgoing post.
• Manage booking of interview rooms.
• Archive and manage files on the Case management system, liaising with offsite storage.
• Handle stationery and office supplies control.
• Record special deliveries and incoming cheques.
• Franking of outgoing mail and maintain franking machine.
• Removal of confidential waste.
• Manage petty cash and reconciliation.
• Assist with weekly Health and Safety tests of office fire alarms.
• Run ad-hoc errands when requested.
• Support billing team when required.

Skills

Office administration

Customer service

Attention to detail

Organised

IT skills

Job description

Focus Resourcing Limited is seeking an Office Administrator to join a well-established organisation based near Walsall. The role covers reception duties, post handling, records management, and general administrative support in a busy office.

You will be part of a responsive team delivering high levels of customer service and ensuring accurate filing, archiving, and office supplies management. The environment is central with no parking, but convenient public transport options are nearby.