Office Administrator

Jackie Kerr Recruitment; England; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading UK recruitment agency is seeking a Technical Training and Competency Coordinator to join a high-performing manufacturing company in Bathford. The successful candidate will coordinate training, manage documentation compliance, and support continuous improvement initiatives. Ideal applicants will have strong knowledge of Microsoft Office, project management capabilities, and familiarity with ISO IMS standards. This role provides an excellent opportunity to impact employee development positively within the organization. Salary expected between GBP30,000 and GBP32,000 per annum.

Qualifications

• Strong knowledge of Microsoft Office and experience with competency tracking tools.
• Ability to manage multiple training programs efficiently.
• Maintains accurate training records for audits and compliance.

Responsibilities

• Coordinate training across the company and design strategies for onboarding.
• Manage technical competence assessments with operational staff.
• Facilitate practical assessments for operators during recruitment.

Skills

Microsoft Office

Competency tracking tools

Project Management

Data Analysis

Collaboration

Coaching & Mentoring

Conflict Resolution

Education

Familiarity with IMS standards (ISO 45001, ISO 9001, ISO 14001)

Job description

Technical Training and Competency Coordinator

Bathford

GBP30,000 - GBP32,000 per annum

Our client is recruiting for a Technical Training and Competency Coordinator to join a high performing manufacturing company. You will coordinate training across the company, design training strategies, onboarding and development pathways and ensure that all records and training is up to date.

Responsibilities

• Ensure that employees are pushed through their training plans properly with the correct support and provide feedback on improvements required
• Manage and administer technical competence assessments in partnership with shift managers, key operational staff and subject matter experts
• Take a leading role in the onboarding and career development initiatives for personnel joining the business ensuring access and development job paths are built and delivered
• Facilitate practical assessments for operators to determine suitability for recruitment purposes
• Documentation & Compliance: maintain training records for audits and certifications, track completion rates, competency levels, and re-certification timelines and ensure documentation is aligned with regulatory and internal standards. Utilise software system for this purpose
• Ensure continuous development of the SOP process. This will require the person to communicate with all relevant people, to sanction employees to validate SOP s and make sure that all operators that it impacts are signed of in the task.
• SOP development: ensure that there is sufficient support from the employees and that we can introduce SOPs for the operator by the operator
• Support the introduction of new processes and equipment in the creation of SOPs, operating manuals and the sign off process for competency
• Support the change control process, by ensuring changes to processes are trained out with the appropriate updates to documentation
• Work with subject matter experts to generate and maintain technical workbooks for all operational roles within the Mill, to include individual competency specifications, theory and practical examinations
• Monitor and evaluate the effectiveness of training activities against objectives and, where applicable, the training and competence programme so that continuous improvement of training occurs in instructors, course content, delivery method and duration of course
• This will include course evaluation by participant, pre and post-test, observation of participant behaviours post training and return on investment, as appropriate
• Act as a key member of the business Integrated Management System (IMS), ensuring standardisation of SOPs, RAs, OPLs, Work Instructions, Technical Notes and Visual Standards as required
• Support all Continuous Improvement programmes to ensure adequate training and support is being provided

Ideal Candidate

• Strong knowledge of Microsoft Office along with experience of competency tracking tools
• Project Management: capable of managing multiple training programs, schedules and resources efficiently
• Documentation & Record-Keeping: Maintains accurate training records for audits and compliance
• Data Analysis: Uses training metrics to evaluate effectiveness and identify areas for Improvement
• Collaboration: Works effectively with cross-functional teams (e.g., EHS, Engineering, HR, Operations)
• Coaching & Mentoring: Supports learners with empathy and patience, encouraging continuous improvement
• Conflict Resolution: Handles resistance to training or change constructively
• Familiarity with IMS (ISO 45001, ISO 9001, ISO 14001) and other HSE standards