Office Administration Assistant

Landau Forte College Derby; Long Eaton; On-site; GBP 20,000 - 25,000; Part time

Job summary

An educational institution in Long Eaton is seeking an Office Administration Assistant to support the administration and reception teams. Responsibilities include handling inquiries, providing clerical support, and maintaining records. The ideal candidate should have strong administration experience and excellent customer service skills. This role requires commitment to safeguarding children and promoting their welfare. A supportive and exciting working environment is offered.

Benefits

Meal allowance

Membership of the Local Government Pension Scheme

Healthcare Cash Plan

Qualifications

• Experience in an administrative role is preferred.
• Ability to work in a fast-paced environment.
• Commitment to safeguarding and welfare of children.

Responsibilities

• Support administration of the College as part of the Office and Reception teams.
• Handle telephone and face-to-face enquiries promptly.
• Perform routine clerical and administrative support.

Skills

Exceptional customer service

Strong administration experience

Organisational skills

Microsoft Office proficiency

Communication skills

Job description

We are looking to appoint an exceptional Office Administration Assistant to join our inspirational organisation. Reporting to the Office Manager, the role will support the administration of the College, as part of the Office and Reception teams. The position will run for Monday-Friday 12.00pm - 5.30pm, each day. Duties for this job will include (but are not limited to):

• Part of an administration team based in the Administration Office and Reception, to ensure specific work programmes are completed successfully to agreed deadlines.
• Be able to work within both the office and reception team and provide first aid cover when required.
• Ensuring that telephone and face-to-face enquiries from staff, students, parents, and visitors are dealt with promptly and professionally.
• Provide routine clerical/administrative support e.g. photocopying, filing, faxing, emailing and responding to routine correspondence.
• Maintain manual and computerised records/management information systems.
• Produce lists/information/data as required, e.g. pupil data.
• Maintain and collate pupil reports as requested.
• Undertake routine administration of school lettings and other uses of school premises when required.
• Provide general advice and guidance to staff, pupils and others.
• Undertake routine financial administration e.g. processing orders, receipt, recording and banking of monies due to the school.
• Basic first aid.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Contribute to the overall ethos/work/aims of the school.
• Appreciate and support the role of other professionals.
• Attend and participate in relevant meetings as required.
• Participate in training and other learning activities and performance development as required.
• Demonstrate, give advice & guidance to, or train other employees, students or trainees on own duties.
• Keeping the office organised, including all post, student records and other sensitive documents are dealt with and stored appropriately.
• Completion of annual Review & Development process with the team.
• Completion of end of term and academic year processes.
• Planning of annual work schedules to ensure all administration tasks are completed within a timely manner.
• Liaison with wider College staff to ensure work provided is delivered efficiently.
• Assist with the preparations for College events, projects and functions, including some occasional early evening and weekend work.
• To maintain a high degree of confidentiality with regards to issues concerning members of staff and students.
• To respond positively with tact, sensitivity and awareness to students and parents in relation to duties undertaken.
• To complete tasks and projects given by the office manager, within the specified time frame.
• To be committed to safeguarding and promoting the welfare of children and young people and follow the safeguarding policy.
• Any other appropriate duties and responsibilities relevant to the post as directed by the Chief Executive Officer, Principal, Vice Principals, Assistant Principals or Business Manager.

Qualifications

• Have past experience in a similar role or strong administration experience.
• Be able to deliver exceptional customer service.
• Have a knowledge of relevant policies/codes of practice and awareness of relevant legislation.
• Have a friendly yet professional and respectful approach which demonstrates support and shows mutual respect.
• Be open, honest and an active listener.
• Take responsibility and be accountable.
• Be committed to the needs of the pupils, parents and other stakeholders and challenge barriers and blocks to providing an effective service.
• Demonstrate a "can do" attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations.
• Be adaptable to change and demonstrate flexible.
• Act with pace and urgency being energetic, enthusiastic and decisive.
• Have the ability to learn from experiences and challenges.
• Be committed to the continuous development of self and others by keeping up to date and sharing knowledge, encouraging new ideas, seeking new opportunities and challenges, open to ideas and developing new skills.
• Be able to work within a team of people and on occasion be able to train and motivate.
• Be able to follow direction but also have the ability to work alone.
• Demonstrate great organisational skills.
• Have a good knowledge of Microsoft Office and proven keyboard skills.
• Be committed to the broader education of young people.
• Demonstrate excellent personal organisational skills and be a proactive, forward thinker.
• Demonstrate excellent communication skills and confident working in a busy, demanding environment.
• Show attention to detail and appreciation of need for accuracy when dealing with complex tasks.
• Demonstrate the ability to respond to external and internal queries in an appropriate and professional manner.
• Demonstrate the ability to work with integrity and discretion in an environment with high levels of confidentiality.
• Be a good communicator (written and verbal) who is able to clearly present complex information.
• Be reliable and punctual.
• Employ a methodical approach to planning and organising workload.

Benefits

• A supportive, cohesive and exciting working environment - Landau Forte College Derby is a great school!
• The chance to work with genuinely enthusiastic and happy students
• Career prospects within an innovative and ambitious Multi Academy Trust
• A meal allowance, commensurate with your working hours
• Membership of the Local Government Pension Scheme (LGPS) or Teacher Pension Scheme (TPS)
• Healthcare Cash Plan

About the College

Landau Forte Charitable Trust is a family of six Primary, Secondary and Sixth Form Academies across the Midlands. Established in 1989, our roots as a charity lie in the global finance and hospitality industries, with our founders Martin Landau and Rocco Forte. Their values combine in how our schools look after their children and young people; they aspire to a world-leading standard of innovation, entrepreneurship, service and care.

We believe a brilliant education should be central to the development of every child and young person. Their learning, wellbeing and happiness is at the centre of every decision we take and every pound we spend. Landau Forte College Derby Landau Forte College Derby is a highly successful and heavily oversubscribed 11 - 19 school with a strong record of success across all aspects of its work. We are an inclusive and diverse school and we hold outstanding teaching and learning at the centre of everything we do. We aim to inspire, engage and challenge all our young people, regardless of background, to be the best that they can be. We have the highest expectations of all in a supportive, happy and welcoming environment. Our students are active, responsible citizens, ready to make a difference in the local, national and global community.