Offender Rehabilitation Manager

Serco; Leicester; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Training & development

Employee assistance programme

Retail discounts

Volunteer day

Wellbeing app

Job summary

Serco is seeking a Prison Offender Manager at HMP Fosse Way in Leicestershire to support offenders along their custodial journey, coordinating with colleagues and external agencies to deliver sentence plan objectives and rehabilitation opportunities. You will build professional relationships, complete assessments and risk documentation, and participate in reviews and parole hearings.

Strong communication, admin experience and MS Word/Excel skills are essential; GCSEs in English and Maths are

Qualifications

• Experience working in a busy administrative or operational environment.
• Strong written and verbal communication skills, with the ability to build trust and maintain professional relationships.
• Good working knowledge of Microsoft Word and Excel.
• GCSEs in English and Mathematics, or equivalent qualifications.
• Able to manage competing priorities, work to deadlines and maintain accuracy in a regulated environment.
• Understanding of offender management or previous experience working with offenders would be advantageous.

Responsibilities

• Provide advice, guidance and support to offenders throughout their sentence, helping them work towards agreed objectives.
• Build positive and professional relationships with offenders, Community Offender Managers and other stakeholders.
• Coordinate access to interventions, activities and programmes identified within sentence plans.
• Complete assessments, reports and risk management documentation accurately and within required timescales.
• Prepare for and attend multidisciplinary reviews, parole hearings and case discussions as required.
• Work collaboratively with colleagues and external agencies to create impactful solutions that support rehabilitation and reduce reoffending.

Skills

Communication

Administrative experience

Time management

Education

GCSEs English & Maths

Tools

Microsoft Word

Microsoft Excel

Job description

Serco is seeking a Prison Offender Manager at HMP Fosse Way in Leicestershire to support offenders along their custodial journey, coordinating with colleagues and external agencies to deliver sentence plan objectives and rehabilitation opportunities. You will build professional relationships, complete assessments and risk documentation, and participate in reviews and parole hearings.

Strong communication, admin experience and MS Word/Excel skills are essential; GCSEs in English and Maths are