Operational Support Officer - Prison & Facility Operations

Serco; Leicester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Subsidised meals on duty

Pension match up to 6%

28 days leave (incl. bank holidays)

Training provided with shadowing

Job summary

Serco is recruiting for a Prison Support Officer at HMP Fosse Way in Leicestershire. The role involves working within the Operational Support team across security gate, visits, escort duties, and clerical support. It offers full training, a rota pattern, and career development opportunities.

Starting on £26,510 per year with additional Serco benefits and on‑site facilities such as parking and meals. The job requires flexible shifts and a commitment to diversity and inclusion in public services.

Qualifications

• Clear communications skills, with ability to read and write reports.
• Sound educational level in English and Maths.
• Ability to work in a security‑sensitive environment.

Responsibilities

• Operate security gate, escort prisoners, and accompany staff and contractors.
• Support administrative and communications tasks as required.
• Engage with colleagues to maintain safety and operational standards.

Skills

Communications skills

English literacy

Maths literacy

Education

English and Maths education level

Job description

Serco is recruiting for a Prison Support Officer at HMP Fosse Way in Leicestershire. The role involves working within the Operational Support team across security gate, visits, escort duties, and clerical support. It offers full training, a rota pattern, and career development opportunities.

Starting on £26,510 per year with additional Serco benefits and on‑site facilities such as parking and meals. The job requires flexible shifts and a commitment to diversity and inclusion in public services.