Off Site Operations Delivery Lead

Rullion; Bridgwater; On-site; GBP 80,000 - 100,000; Full time

Job summary

A construction support services provider in Bridgwater seeks an Off Site Operations Delivery Lead to manage critical site support for a workforce of 16,000. Responsibilities include compliance with health and safety regulations and developing effective relationships with service partners. The ideal candidate should have experience in a service supply environment and skills in logistics management. This is a contract role with competitive pay at £240 per day.

Qualifications

• Recent experience in a Service Supply environment.
• Experience managing in a service lead environment.
• Knowledge of controlled access high-security environments.
• Ability to work positively in dynamic environments.
• Technical experience in large project environments.
• Ability to establish and maintain effective relationships.
• Willingness to work collaboratively with partners.

Responsibilities

• Manage daily services for 16,000 construction workforce.
• Ensure compliance with health and safety regulations.
• Develop relationships with service contract partners.
• Ensure contract teams are competent and report shortfalls.
• Implement plans for service delivery requirements.
• Intervene early to avoid escalated issues.

Skills

In-depth knowledge and experience in a Service Supply environment

Management experience in a service lead environment

Experience in a controlled access high security environment

Confidence in own abilities

Willingness to learn from experiences

Proven technical experience in Logistics and Facilities Management

Excellent communication skills

Collaborative approach with supply chain partners

Education

Degree Level or Equivalent Qualification in a related subject

Tools

Microsoft Excel

Microsoft Power Point

Microsoft Word

Job description

Job title: Off Site Operations Delivery Lead

Job Type: Contract

Start date: Immediate

Duration: Up to Dec 2026 (Extension possible beyond this)

Pay rate: £240 per day PAYE, Umbrella options available

Location: Hinkley Point

Hours of work: 40 hours per week, 5 days

The Off-Site Delivery Lead reports directly to the Construction Support Services Passenger Transport Service Manager for the delivery and maintenance of HPC's Associated Development Sites and Parking Allocation and enforcement, encompassing Park and Rides, Passenger Transport Operations, Parking and Fly-Parking administration and control. They will Deputise for the Passenger Transport Service Manager in their absence. AD Sites are defined as those facilities utilised by the HPC Project to provide a facility for which specific car parking allocations have been made to the workforce for daily travel to and from the HPC main construction site. They are responsible for the provision of substantial support services to ensure all Stakeholder needs are considered, in accordance with all safety, quality, time and cost parameters to meet the needs of the HPC construction project. The Off-Site Delivery Lead will provide technical input and advice for their scope of work - and may be involved in all stages of the procurement, planning, implementation and operation of their key contract areas. The Off-Site Delivery Lead will also act as the Project Point of Contact and local authority liaison for the control and removal of GRT community incursions to the HPC AD site portfolio.

The Off-Site Delivery Lead will be responsible for developing, reviewing and updating policies and procedures that underpin safety and standard operating procedures and strategy across the various AD sites, and will be called upon to help prepare detailed specifications, in support of the procurement and implementation process of any changes to infrastructure or real estate arrangements. The post holder will ensure safe and sufficient facilities are provided for the Tier 1 contract partners staff, to enable them to safely travel to and from the main HPC Construction site. Acting as a single point of contact for all AD site matters relating to Passenger Transport and Parking activity. The post holder will also be responsible for undertaking planned and reactive monthly Health and Safety and Engagement inspections and meetings in support of AD operations.

The Off-Site Delivery Lead will also be responsible for undertaking emergent tasks in support of their primary job purpose as directed by the Passenger Transport Service Manager.

Applicants should be able to demonstrate the following skills/experience:

• Recent and relevant in-depth knowledge and experience in a Service Supply environment.
• Management [or leadership] experience in a service lead environment.
• Experience of working within the constraints of a controlled access high security environment.
• Must be confident in own abilities and be able to deliver a positive effect in a dynamic fluctuating environment.
• Willingness to learn from own experiences and the experiences of other members of the Construction Support Services Team during both successes and failures.
• Proven technical experience within a large project environment demonstrating Logistics and Facilities Management Experience.
• Excellent communication skills, able to establish, develop and maintain effective working relationships.
• Must be confident and willing to work with local supply chain partners in a cooperative way.

Desirable:

• Degree Level or Equivalent Qualification in a related subject
• Experience of working with and developing budgets.
• Recognised and certificated 'Behavioural Safety Programme'.
• Recent IOSH accreditation [or equivalent].
• Results oriented, team player, capable of managing emergency issues
• Experience of using Microsoft Excel, Power Point and Word.

Role information:

• Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000.
• Be accountable for ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with.
• Form effective relationships with their service contract partners and champions; and remain mindful of the Core Project Values.
• Ensure the contract partners teams are fully competent to perform their assigned roles - and that any shortfalls are reported to the respective Service Manager without delay.
• Develop and implement plans to ensure service delivery meets or exceeds requirements, expectations and the Project work schedule.
• Ensure early intervention to avoid unnecessary escalation of issues affecting service delivery by working in the spirit of and adopting a 'one team approach.

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