Occupational Health Admin & Front Desk Coordinator

Southend University Hospital NHS Trust; Basildon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Southend University Hospital NHS Trust Administrative Assistant / Receptionist – Occupational Health is sought to join a forward-looking team. You will provide front-of-house reception and administrative support across the Occupational Health service, ensuring smooth day-to-day operations and a patient-focused environment.

As part of a multidisciplinary team, you will handle calls, emails, and in-person enquiries with confidentiality, coordinate appointments, and maintain accurate records and

Qualifications

• Administrative and reception support to ensure smooth day-to-day operation of the Occupational Health service
• Manage telephone, email, and face-to-face enquiries with confidentiality
• Coordinate appointments, diaries and meetings, including minute-taking where required
• Maintain accurate electronic records and prepare correspondence, reports and documentation

Responsibilities

• Provide comprehensive administrative and reception support to ensure smooth day‑to‑day operation of the Occupational Health service
• Manage telephone, email, and face‑to‑face enquiries professionally, maintaining strict confidentiality
• Coordinate appointments, diaries, and meetings, including preparation and accurate minute‑taking
• Maintain accurate electronic records and prepare correspondence, reports, and documentation
• Handle incoming and outgoing mail, order supplies, and support client registration and invoicing processes
• Support service delivery across hub and spoke sites, working effectively within a multidisciplinary team
• Deliver a high‑quality, efficient, and confidential administrative function to support both clinical and administrative staff

Job description

Southend University Hospital NHS Trust Administrative Assistant / Receptionist – Occupational Health is sought to join a forward-looking team. You will provide front-of-house reception and administrative support across the Occupational Health service, ensuring smooth day-to-day operations and a patient-focused environment.

As part of a multidisciplinary team, you will handle calls, emails, and in-person enquiries with confidentiality, coordinate appointments, and maintain accurate records and