Health & Wellbeing Admin & Receptionist

South Tees; Tees Valley; On-site; GBP 21,000 - 25,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking a receptionist/administrator to provide administrative support within the Occupational Health and Wellbeing Service. The role requires excellent communication and strong customer care, with duties including mail handling, phone contact with staff, and managing referrals using the bespoke IT system.

The post is office-based and you will be part of a multidisciplinary team, supporting the service and contributing to a professional

Qualifications

• GCSE English and Maths at A-C or equivalent
• NVQ 2 or equivalent qualification or equivalent work experience

Responsibilities

• Carry out routine administrative duties pertinent to the service.
• Work as part of a multi-disciplinary team.
• Receive, record, sort, and distribute mail and take appropriate action including escalation.
• Receive and make telephone calls to staff and professionals.
• Follow through all enquiries in a friendly and professional manner.
• Undertake general receptionist duties and use our bespoke IT system to create new records, process referrals and administer clinics.

Skills

Excellent communication

Clerical processes

Word processing

Microsoft 365

Information for Trust staff

Education

GCSE English and Maths A-C

NVQ 2 or equivalent

Tools

Office & Outlook

Microsoft Outlook

Word

Excel

Email & Internet

Job description

South Tees Hospitals NHS Foundation Trust is seeking a receptionist/administrator to provide administrative support within the Occupational Health and Wellbeing Service. The role requires excellent communication and strong customer care, with duties including mail handling, phone contact with staff, and managing referrals using the bespoke IT system.

The post is office-based and you will be part of a multidisciplinary team, supporting the service and contributing to a professional