(*) Administrative Assistant/Receptionist

VerseOne Group; Basildon; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Occupational Health department. You will provide front-of-house reception and comprehensive administrative support, ensuring smooth day-to-day operation across hub and spoke sites with strict confidentiality.

The role requires organisation, proactive communication, and a customer-focused approach, with duties including diary management, filing, invoicing support, and handling enquiries.

Qualifications

• GCSE Maths and English Grade 4 or above or equivalent qualification.
• Training to Vocational Level 3 or equivalent.
• Level 3 IT
• Secretary / Business Administration qualification

Responsibilities

• Provide comprehensive administrative and reception support to ensure smooth day-to-day operation of the Occupational Health service.
• Manage telephone, email, and face-to-face enquiries professionally, maintaining strict confidentiality.
• Coordinate appointments, diaries, and meetings, including preparation and accurate minute-taking.
• Maintain accurate electronic records and prepare correspondence, reports, and documentation.
• Handle incoming and outgoing mail, order supplies, and support client registration and invoicing processes.
• Support service delivery across hub and spoke sites, working effectively within a multidisciplinary team.
• Deliver a high-quality, efficient, and confidential administrative function to support both clinical and administrative staff.

Skills

Clerical / administrative experience

Customer service

Health care setting experience

Record management

Education

GCSE Maths and English Grade 4+ or equivalent

Vocational Level 3 or equivalent

Level 3 IT

Secretary / Business Administration qualification

Tools

MS Office (including Excel)

Diary / appointment system

Job description

Mid and South Essex NHS Foundation Trust

(**) Administrative Assistant/Receptionist

The closing date is 03 November 2026

Administrative Assistant / Receptionist - Occupational Health

Join Mid and South Essex NHS Foundation Trust and play a key role in delivering high-quality Occupational Health services to a diverse workforce and client base.

As part of a supportive multidisciplinary team, you will provide a professional and welcoming front-of-house reception service alongside comprehensive administrative support. Your contribution will be essential to ensuring the smooth and efficient day-to-day operation of the Occupational Health department.

In this role, you will deliver a high-quality, efficient, and confidential administrative and reception service, acting as a first point of contact for staff and stakeholders. You will support both clinical and administrative colleagues, helping to coordinate activities across hub and spoke sites and ensuring seamless service delivery.

We are looking for an organised, proactive individual with excellent communication skills and a strong commitment to customer service. This is an excellent opportunity to contribute to a vital service that supports the health and well-being of our workforce.

Main duties of the job

• Provide comprehensive administrative and reception support to ensure smooth day-to-day operation of the Occupational Health service
• Manage telephone, email, and face-to-face enquiries professionally, maintaining strict confidentiality
• Coordinate appointments, diaries, and meetings, including preparation and accurate minute-taking
• Maintain accurate electronic records and prepare correspondence, reports, and documentation
• Handle incoming and outgoing mail, order supplies, and support client registration and invoicing processes
• Support service delivery across hub and spoke sites, working effectively within a multidisciplinary team
• Deliver a high-quality, efficient, and confidential administrative function to support both clinical and administrative staff

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description. Please be aware that we reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Qualifications

• GCSE Maths and English Grade 4 or above or equivalent qualification
• Training to Vocational Level 3 or equivalent.
• Level 3 IT
• Secretary / Business Administration qualification

Experience

• Experience working in a clerical / administrative role
• Experience working in a customer/client focused environment
• Previous experience working in a health care setting
• Previous experience managing health care records

Knowledge

• To be computer literate and demonstrate efficiency in use of MS Office software (including EXCEL)
• Working knowledge of a computer-based appointment and diary system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£25,760 a yearPer Annum (Pro Rata for Part Time)