Occupational Health Admin & Front Desk Specialist

VerseOne Group; Basildon; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Occupational Health department. You will provide front-of-house reception and comprehensive administrative support, ensuring smooth day-to-day operation across hub and spoke sites with strict confidentiality.

The role requires organisation, proactive communication, and a customer-focused approach, with duties including diary management, filing, invoicing support, and handling enquiries.

Qualifications

• GCSE Maths and English Grade 4 or above or equivalent qualification.
• Training to Vocational Level 3 or equivalent.
• Level 3 IT
• Secretary / Business Administration qualification

Responsibilities

• Provide comprehensive administrative and reception support to ensure smooth day-to-day operation of the Occupational Health service.
• Manage telephone, email, and face-to-face enquiries professionally, maintaining strict confidentiality.
• Coordinate appointments, diaries, and meetings, including preparation and accurate minute-taking.
• Maintain accurate electronic records and prepare correspondence, reports, and documentation.
• Handle incoming and outgoing mail, order supplies, and support client registration and invoicing processes.
• Support service delivery across hub and spoke sites, working effectively within a multidisciplinary team.
• Deliver a high-quality, efficient, and confidential administrative function to support both clinical and administrative staff.

Skills

Clerical / administrative experience

Customer service

Health care setting experience

Record management

Education

GCSE Maths and English Grade 4+ or equivalent

Vocational Level 3 or equivalent

Level 3 IT

Secretary / Business Administration qualification

Tools

MS Office (including Excel)

Diary / appointment system

Job description

Mid and South Essex NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Occupational Health department. You will provide front-of-house reception and comprehensive administrative support, ensuring smooth day-to-day operation across hub and spoke sites with strict confidentiality.

The role requires organisation, proactive communication, and a customer-focused approach, with duties including diary management, filing, invoicing support, and handling enquiries.