Norwegian Speaking Customer Service Advisor - Remote

Denise La Grassa; Newcastle upon Tyne; Remote; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Norwegian Speaking Customer Service Advisor to join their remote team. This entry-level position offers world-class training and development opportunities, allowing you to thrive in a supportive environment. You'll handle inbound calls and inquiries, providing quality advice and resolving customer issues while maintaining high service standards. With a Monday to Friday schedule and no weekends, this role is perfect for those looking to balance work and life. Join a blue-chip company that values teamwork and customer satisfaction, and make a difference from the comfort of your home.

Benefits

Work from home

World-class training and development opportunities

Monday to Friday schedule - no weekends

Support infrastructure and equipment provided

Qualifications

• Fluent in Norwegian and English with customer service experience.
• Ability to provide courteous and professional service.

Responsibilities

• Handle inbound calls from consumers and distributors.
• Address customer inquiries via telephone and email in Norwegian and English.
• Maintain a positive, professional attitude in customer service.

Skills

Fluent in Norwegian

Fluent in English

Customer service experience

Problem-solving

Job description

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Benefits

• Work for a blue-chip company with a great team-based culture.
• Monday to Friday schedule - no weekends!
• Home-based position from day one.
• World-class training and development opportunities.

About the Company

MTrec proudly represents a unique customer service client seeking a Norwegian Speaking Customer Service Advisor. You will work from home with excellent support infrastructure, training, and equipment provided. Travel to the office every 3 to 4 months for training or meetings is required.

Role Responsibilities

• Handle inbound calls from consumers and distributors.
• Address customer inquiries via telephone and email in Norwegian and English.
• Provide quality advice and information.
• Resolve queries and update customers on their inquiries.
• Process inbound calls accurately and efficiently.
• Assist colleagues during downtime.
• Maintain a positive, professional attitude and deliver high customer service standards.
• Perform ad-hoc duties as required.

Candidate Requirements

• Fluent in Norwegian and English.
• Customer service experience.
• Ability to provide courteous, professional service.
• Great team player, motivated to solve customer problems.

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Customer Service.
• Industries: Administrative and Support Services.