Non Infra Team Manager WW

Severn Trent; England; On-site; GBP 53,000; Full time

Job summary

A leading utility company in England seeks an experienced Operational Manager to oversee their Loughborough & Packington Sewage Treatment Works. This role involves leading a diverse operational team and managing a substantial budget while working closely with various stakeholders. The ideal candidate will have strong leadership abilities, customer focus, and the capacity to handle complex employee relations. Committed to sustainability and community involvement, the company offers competitive pay and a range of benefits.

Benefits

Salary £52,520 + £4,800 car allowance

Annual bonus scheme up to £2,250

Leading pension scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Proven track record of managing teams in a customer-focused operational environment.
• Experience in handling complex employee relations and performance issues.
• Ability to work to targets and respond effectively in emergency situations.

Responsibilities

• Lead an operational team to operate and maintain large varied asset base.
• Manage a £10m budget and deliver efficiency savings.
• Contribute to company-wide strategy and initiatives.

Skills

Managing and inspiring teams

Interpersonal and communication skills

Problem-solving

Ability to remain calm under pressure

Job description

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

Let’s tell you more

We’re looking for an experienced Operational Manager to lead our Loughborough & Packington Sewage Treatment Works which forms part of our Waste Water Recycling (WWR) East region.

Within your role, you’ll be responsible for developing & leading a high performing, multifunctional team to deliver a consistently great service. Alongside this, one of your core responsibilities will be to demonstrate an effective and collaborative working relationship with internal stakeholders such as Capital Commercial Services, Treatment Process Engineering, Waste Process Hub and external stakeholders such as The Environment Agency, Canals & River Trust.

• Lead an operational team of 19 direct reports to effectively operate and maintain a large varied asset base
• Be an ambassador for Severn Trent Water in your community
• Lead performance improvement and sustainability through Comm Cells and ‘Safer Better Faster’ techniques
• Manage a c£10m budget and deliver efficiency savings in line with the company’s Opex challenge
• Contribute to company-wide strategy and initiatives

What we’re looking for

We’re looking for someone with a proven track record of managing and inspiring teams in a customer-focused operational environment. You’ll have experience handling complex employee relations and performance issues, as well as leading teams through periods of change. The role requires the ability to work to targets, remain calm under pressure, and respond effectively in emergency situations.

Knowledge of wastewater treatment processes and associated performance metrics is beneficial but not essential.

Strong interpersonal and communication skills are essential, along with the ability to solve problems, make sound decisions, and stay organised in a fast-paced environment. Being able to demonstrate real-world leadership capabilities will ensure you flourish in this role.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

How we’ll reward and care for you in return

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary £52,520 + Car allowance (£4,800 per annum) +standby allowances
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

Let’s go

We can’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.