NOC Engineer — 24/7 Shifts, Career Growth & Training

Hydrogen Group; Belfast; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Career progression opportunities

Professional training & apprenticeships

23 days annual leave

Paid volunteering day

Employee Network Groups

15 weeks’ fully paid parental leave

Job summary

A tech services company is seeking a skilled NOC Engineer for 24/7 shifts in Belfast. In this role, you will resolve IT/network incidents, support field engineers, and ensure high-quality service delivery. Ideal candidates will thrive in fast-paced environments with a passion for customer service and have experience in shift-based operations. Opportunities for professional training and career progression are offered, alongside comprehensive benefits including generous leave and paid volunteering days.

Qualifications

• Experience in a shift-based operational environment.
• Skilled in monitoring and troubleshooting network incidents.
• Passion for delivering high-quality customer service.

Responsibilities

• Monitor and troubleshoot network and IT incidents in a 24/7 setting.
• Act as a key escalation point and support field engineers.
• Maintain clear communication throughout the incident lifecycle.

Skills

IT/Network Engineering

Customer Service

Network Troubleshooting

Shift Work Experience

Job description

A tech services company is seeking a skilled NOC Engineer for 24/7 shifts in Belfast. In this role, you will resolve IT/network incidents, support field engineers, and ensure high-quality service delivery. Ideal candidates will thrive in fast-paced environments with a passion for customer service and have experience in shift-based operations. Opportunities for professional training and career progression are offered, alongside comprehensive benefits including generous leave and paid volunteering days.