Junior NOC Engineer: Global Network Ops 24/7

Indigo; Magor; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Hands-on experience with advanced technologies

Job summary

A global network solutions provider in Wales seeks a proactive 1st Line NOC Engineer to monitor network performance and manage incidents. Applicants should have a strong interest in networking and experience in a NOC environment. Responsibilities include customer support and timely issue resolution. This full-time role offers career development opportunities, competitive salary, and hands-on experience with advanced technologies in a vibrant work environment.

Qualifications

• Interest in networking and telecommunications is essential.
• Experience handling demanding customers in global settings is required.
• Must be proficient in incident management workflows.

Responsibilities

• Act as the first point of contact for network incidents.
• Monitor network performance and escalate issues.
• Provide exceptional customer support.

Skills

Strong interest in networking and telecommunications

Experience in a NOC environment

Proficiency in trouble ticketing systems

Excellent troubleshooting skills

Communication skills

Proactive mindset

Job description

A global network solutions provider in Wales seeks a proactive 1st Line NOC Engineer to monitor network performance and manage incidents. Applicants should have a strong interest in networking and experience in a NOC environment. Responsibilities include customer support and timely issue resolution. This full-time role offers career development opportunities, competitive salary, and hands-on experience with advanced technologies in a vibrant work environment.