Network Operations Center Engineer

developrec; Belfast; On-site; GBP 29,568 - 36,139; Full time

Benefits offered by this job

23 days holiday

Funded training and qualifications

Company-matched pension

Job summary

A growing company in Belfast is seeking a Network Operations Center Engineer to ensure the stability of IT systems and support customers. The role offers a salary up to £32,854 annually, plus a shift allowance, and includes responsibilities such as monitoring network faults and troubleshooting IT issues. Ideal candidates will have experience in IT support, strong problem-solving skills, and excellence in communication. Career progression through funded training and qualifications is also available.

Qualifications

• Previous experience in a NOC or IT support role.
• Strong troubleshooting skills in IT and networking (CCNA desirable).
• Familiarity with ITIL and SLA environments.

Responsibilities

• Monitor, log and resolve faults across IT and network infrastructure.
• Configure and troubleshoot Cisco, Juniper and Adtran devices.
• Manage circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF).

Skills

Troubleshooting skills

Excellent communication

Customer focus

Tools

Cisco

Juniper

Adtran

Job description

developrec Belfast, Northern Ireland, United Kingdom

Network Operations Center Engineer

developrec Belfast, Northern Ireland, United Kingdom

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Global Delivery Consultant at developrec

24/7 NOC Engineer | Belfast | Up to £32,854 + £4,800 shift allowance

We’re hiring a 24/7 NOC Engineer to join our clients Network Operations Centre team in Belfast. You’ll be the first point of escalation for network and IT incidents, keeping critical systems running and supporting customers with professionalism and technical expertise.

This is a great opportunity for someone with NOC or IT Helpdesk experience who enjoys problem solving in a fast paced environment. You’ll gain access to structured training, apprenticeships, and funded qualifications, with plenty of room to grow your career.

What you’ll be doing:

• Monitor, log and resolve faults across IT and network infrastructure
• Configure and troubleshoot Cisco, Juniper and Adtran devices
• Manage circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF)
• Support field engineers with remote checks and fixes
• Work within strict SLAs, ensuring accurate handovers and updates

What we’re looking for:

• Previous experience in a NOC or IT support role
• Strong troubleshooting skills in IT and networking (CCNA desirable)
• Familiarity with ITIL and SLA environments
• Excellent communication and customer focus
• Eligible for, or able to obtain, Security Clearance

What’s on offer:

• Salary up to £32,854 + £4,800 shift allowance
• 23 days holiday (rising with service) + option to buy more
• Funded training, qualifications, and career progression
• Company-matched pension, cycle2work, enhanced parental leave

Shift pattern: 4 days on / 4 days off, then 4 nights on / 4 nights off

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer and Network Security

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