NOC Controller - Space Networks Incident Lead

Viasat; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global technology leader is seeking an NOC Controller in Greater London. The successful candidate will manage service monitoring and incident response for satellite communications. Key responsibilities include proactive alarm response, system checks, and collaboration on NOC improvement projects. Candidates should possess a technical background in electronics or telecommunications and strong analytical skills, as well as familiarity with digital communication networks. A positive attitude and team player mentality are essential.

Qualifications

• Experience in operational environments and shift working patterns.
• Good understanding of satellite communication systems.
• Knowledge of digital communications networks and protocols (IP, TCP, UDP).
• Ability to communicate at all organizational levels.
• Strong analytical and troubleshooting skills.

Responsibilities

• Proactively respond to alarms to minimize service interruptions.
• Perform daily checks on systems to ensure their reliability.
• Assist in the planning and implementation of NOC projects.
• Monitor distress traffic and take immediate action when necessary.
• Contribute to continuous improvement initiatives.

Skills

Shift working experience

Operational environment experience

Strong troubleshooting skills

Analytical skills

Good communication skills

Team player mentality

Ability to prioritize

Self-starter attitude

Ability to adapt

Positive attitude

Education

Technical education in electronics or telecommunications

Tools

Service Now

MS Windows

MS Office

Job description

A global technology leader is seeking an NOC Controller in Greater London. The successful candidate will manage service monitoring and incident response for satellite communications. Key responsibilities include proactive alarm response, system checks, and collaboration on NOC improvement projects. Candidates should possess a technical background in electronics or telecommunications and strong analytical skills, as well as familiarity with digital communication networks. A positive attitude and team player mentality are essential.