Nights - F&B Attendant (Commis Waiter) - Room Serv

The Hongkong and Shanghai Hotels, Limited; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel in London is seeking a Nights Food and Beverage Attendant (Commis Waiter) for their Room Service department. The role involves providing high-quality dining service within guests' rooms, requiring excellent knowledge of the menu and ingredients. Key responsibilities include following service sequences, discussing menu items, and showcasing a friendly and positive attitude. This role offers competitive remuneration and attractive benefits, emphasizing the importance of flexibility and working under pressure.

Benefits

Market-leading remuneration

Attractive benefits

Opportunity to work in a high-profile hotel

Qualifications

• Ability to follow service sequences with a friendly yet discreet approach.
• Knowledge of food and beverage items to discuss with guests.

Responsibilities

• Understand and follow the sequence of service accurately.
• Discuss menu items and ingredients confidently with guests.
• Participate in product awareness and training activities.

Skills

Excellent time management

Friendly and positive attitude

Knowledge of food and beverage

Ability to work under pressure

Adaptability

Job description

Overview: The Peninsula London is pleased to announce that we are seeking a Nights Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests' private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.

Responsibilities

• Understand and accurately follow the sequence of service with a friendly yet discrete approach.
• Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
• Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings.
• Offer service in line with the Peninsula Service Principles of which you will be trained. Good knowledge of food and beverage.
• Friendly and positive.
• Excellent time management and organization, and highly adaptable.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.

Benefits

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team