Night Supervisor

Luxury Leisure; Hanley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Luxury Leisure is seeking a supervisor to oversee the venue floor and staff during night shifts. You will act as manager in their absence and ensure smooth day-to-day operations.

The role involves carrying a master cash float, supporting in collections and banking, and delivering excellent customer service while promoting offers and events. ID checks and compliance with gambling legislation are part of the job, with night hours paid at a premium.

Qualifications

• Must be able to supervise venue floor and staff on shift.
• Provide excellent customer service and uphold safety policies.
• Handle cash accurately and follow banking procedures.

Responsibilities

• Supervise the venue floor and staff on shift.
• Act as manager in absence of the designated supervisor.
• Carry a master cash float and support in collections and banking.

Skills

Staff supervision

Customer service

Cash handling

Shift coordination

Job description

Shift pattern: Monday to Sunday, Full Flexibility, Night Shift hours range from 21:00 - 07:30 and 21:30 - 08:00, 3 out of the 7 nights to be covered

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:

• Carrying a master cash float
• Supporting in collections and banking

Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.