Night Supervisor

Luxury Leisure; Greenock; On-site; GBP 1,515,000 - 1,791,000; Full time

Job summary

Luxury Leisure in Greenock is seeking a Night Shift Supervisor for a temporary role of around six months. You will supervise the venue floor and staff on Thurs, Fri and Sat nights, 22:00-07:00, and act as manager in their absence.

There is a £1.50 per hour uplift between 23:00 and 06:00. You will handle cash, support banking, promote offers, provide refreshments, and ensure compliance with ID checks and gambling rules.

Qualifications

• Experience supervising venue staff on busy shifts.
• Ability to work nights and weekends.
• Strong customer service and upselling skills.

Responsibilities

• Supervise the venue floor and on-shift staff.
• Act as manager in the absence of the supervisor.
• Carry a master cash float and support in banking.
• Provide excellent customer service and handle guest inquiries.
• Promote offers, promotions and events.
• Provide refreshments and snacks to customers; handle cash/change.

Skills

Night shift supervision

Staff leadership

Cash handling

Customer service

Job description

Shift pattern: Night shifts required, 3 out of the 7 nights to be covered, Thurs, Fri and Sat 22:00-07:00

This role is a Temporary position as of now for around 6 months

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:

• Carrying a master cash float
• Supporting in collections and banking

Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.