Night Student Safety Team Memebr

Pertemps; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK provider of student accommodation is seeking a Night Concierge in Cardiff. You'll be the first point of contact for students, providing exceptional customer service while ensuring their safety and comfort overnight. Key responsibilities include carrying out security checks, responding to queries, and keeping accurate records. We value strong communication skills and a calm approach to problem-solving. Experience in customer service is a plus but not essential. Competitive hourly pay and a range of benefits are offered.

Benefits

Weekly or monthly pay

Holidays

Access to pension

Share scheme after qualifying period

Qualifications

• Friendly, approachable, and confident personality.
• Awareness of health & safety responsibilities.
• Previous customer service or security experience is helpful, but not essential.

Responsibilities

• Be the first point of contact for students and guests overnight.
• Carry out regular security checks and monitor safety.
• Respond to queries and resolve issues professionally.

Skills

Strong communication skills

Good IT and numeracy skills

Calm and professional approach to problem solving

Job description

Job Description: Location: Cardiff
Hours: 8pm to 7am (31.5 hours per week, 3 days per week)
Salary: £16.03 per hour

Our clients is the UK's leading provider of student accommodation, creating safe, welcoming homes where students can thrive.

As a Night Concierge, you'll play a key role in supporting residents overnight - providing a friendly face, excellent customer service, and ensuring their comfort and security throughout the night.

What you'll be doing:

• Be the first point of contact for students and guests overnight, providing a warm welcome and excellent customer service.
• Carry out regular security checks and monitor safety around the property.
• Respond to queries and resolve issues in a professional, timely way.
• Keep accurate records and support with any incidents or emergencies.
• Work closely with your daytime colleagues to keep everything running smoothly.

What we're looking for:

• Strong communication skills - friendly, approachable, and confident.
• Good IT and numeracy skills.
• A calm and professional approach to problem solving.
• Awareness of health & safety responsibilities.
• Previous customer service or security experience is helpful, but not essential - what matters most is your attitude.

Benefits of Working for Pertemps

• Weekly Pay or Monthly Pay you decide
• Holidays
• Access to pension
• Share scheme after qualifying period
• And many more benefits