Night Shift Team Manager – Retail Leader

John Lewis Partnership; Thame; Híbrido; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Night shift premium

Descripción de la vacante

John Lewis Partnership in the UK is seeking a Team Manager for a Waitrose shop. You will influence and motivate your team, delivering distinctively Waitrose customer service while maximising sales and ensuring a secure, efficient store operation.

Applicants must be 18+ and will oversee a shift pattern that includes 20:00–06:00 with a Night Shift Premium of £4.50 per hour. Strong leadership and people management skills are essential to drive customer satisfaction and store performance.

Formación

• Experience leading a team in a fast-paced retail environment.
• Ability to build high-performing teams and hold regular performance conversations.
• A passion for retail and understanding of market factors impacting the Partnership.
• Ability to plan workload realistically and adapt plans to meet deadlines.
• Excellent communication and stakeholder influence across levels.

Responsabilidades

• Oversee the day-to-day operation of the shop.
• Maximise sales and profit while minimising wastage.
• Ensure high availability, merchandising, and compliant store operation.
• Improve and maintain customer satisfaction.
• Lead and inspire the team, organise holidays, and manage absences.
• Foster a culture of care, pace and productivity.
• Engage Partners in delivering and embedding change.

Conocimientos

Team leadership

Customer service

Retail experience

Communication

People management

Descripción del empleo

John Lewis Partnership in the UK is seeking a Team Manager for a Waitrose shop. You will influence and motivate your team, delivering distinctively Waitrose customer service while maximising sales and ensuring a secure, efficient store operation.

Applicants must be 18+ and will oversee a shift pattern that includes 20:00–06:00 with a Night Shift Premium of £4.50 per hour. Strong leadership and people management skills are essential to drive customer satisfaction and store performance.