Night-Shift Grocery Team Leader

John Lewis Partnership; Towcester; On-site; GBP 21,000 - 27,000; Full time

Job summary

John Lewis Partnership in Towcester is seeking a Team Leader for a full-time night shift role. You will lead a team across departments, help deliver a high standard of customer service, and support online order fulfilment.

You will work 20:00–08:00 on weekends as needed, ensuring safe, compliant operations while driving commercial performance and a positive shopping experience for customers.

Qualifications

• Proven leadership and people-management abilities.
• Solid understanding of retail operations and commercial performance.

Responsibilities

• Support shop management with tasks across departments to meet customer demand.
• Ensure Partners work safely and legally at all times.
• Fulfil online customer orders for drivers' deliveries.
• Stock replenishment to keep shelves full and correctly located.
• Assist the wider team with checkout, Click & Collect, and other duties as required.
• Suggest ideas to improve commercial performance and reduce wastage.
• Maintain a clean, safe work environment and general shopkeeping.

Skills

Leadership

Retail knowledge

Customer service

Stakeholder management

Job description

John Lewis Partnership in Towcester is seeking a Team Leader for a full-time night shift role. You will lead a team across departments, help deliver a high standard of customer service, and support online order fulfilment.

You will work 20:00–08:00 on weekends as needed, ensuring safe, compliant operations while driving commercial performance and a positive shopping experience for customers.