Night Shift Team Leader

John Lewis plc; Thame; Presencial; GBP 32.000 - 46.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Night premium

Night shift premium

Descripción de la vacante

John Lewis Waitrose in Thame is seeking a Team Manager to lead a fast-paced store operation, motivating the team and delivering outstanding customer service to strengthen loyalty and sales. You will oversee day-to-day activities, coaching staff and ensuring smooth, compliant store performance.

This temporary role includes night hours with premium pay, supports holiday planning and absence management, and requires strong leadership to maintain high standards and partner engagement across all

Formación

• Experience of leading a team in a fast-paced, customer-focused environment.
• Ability to build high-performing teams and hold regular performance conversations.
• A passion for retail, understanding competitors and pricing factors.
• Ability to assess workload realistically and hit deadlines while maintaining stakeholder relationships.
• Ability to communicate with clarity and influence stakeholders at all levels.

Responsabilidades

• Oversee the day-to-day operation of the shop in a fast-paced environment.
• Maximise sales and minimise wastage while ensuring availability and merchandising.
• Deliver an efficient, legal, and secure store operation and maintain high standards.
• Improve and maintain customer satisfaction through effective leadership.
• Lead and organise holidays and manage absences and team wellbeing.
• Create a culture of care, belonging, pace and productivity and drive change.

Conocimientos

Team leadership

Customer service

Retail operations

Staff management

Communication

Descripción del empleo

John Lewis Waitrose in Thame is seeking a Team Manager to lead a fast-paced store operation, motivating the team and delivering outstanding customer service to strengthen loyalty and sales. You will oversee day-to-day activities, coaching staff and ensuring smooth, compliant store performance.

This temporary role includes night hours with premium pay, supports holiday planning and absence management, and requires strong leadership to maintain high standards and partner engagement across all