Night Shift Supervisor – Enhanced Pay & Customer Experience

Admiral Slots; Chorley; On-site; GBP 12,000 - 18,000; Full time

Job summary

Admiral Slots in the United Kingdom is seeking a Customer Service Assistant / Supervisor to deliver outstanding service across our venues. You'll greet customers, promote offers and events, handle cash and provide change, and keep the premises welcoming and clean.

When needed, you will step into supervisory duties, assist with opening/closing procedures, and help supervise the team while ensuring compliance with Challenge 25 and gambling legislation.

Qualifications

• Experience in a customer-facing role in a leisure or retail setting.
• Comfortable handling cash and giving change.
• Familiar with promoting offers and events.

Responsibilities

• Welcoming and engaging customers, ensuring a great experience every visit.
• Promoting offers, events, and new games.
• Handling cash and providing change accurately.
• Serving refreshments and keeping the venue clean and welcoming.
• Supporting with opening/closing procedures and supervising the team when needed.
• Upholding our Challenge 25 policy and ensuring compliance with gambling legislation.

Skills

Customer service

Cash handling

Team supervision

Upselling promotions

Job description

Admiral Slots in the United Kingdom is seeking a Customer Service Assistant / Supervisor to deliver outstanding service across our venues. You'll greet customers, promote offers and events, handle cash and provide change, and keep the premises welcoming and clean.

When needed, you will step into supervisory duties, assist with opening/closing procedures, and help supervise the team while ensuring compliance with Challenge 25 and gambling legislation.