Night Shift Slots Supervisor | Career Growth & Bonus

Merkur Slots UK Limited; Leigh; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Quarterly bonus

Career progression

Pension scheme

Life Assurance

Discounts

Employee assistance programme

Job summary

MERKUR Slots UK Limited is hiring a Supervisor Nights in Leigh to lead venue operations during the night shift. You will manage opening, trading and closing of the venue, supervise staff, and uphold high service standards to ensure a great customer experience.

You will support the venue manager, drive promotions to maximise revenue, supervise cash handling and security procedures, and maintain safety for staff and customers. Training is provided, with strong progression opportunities.

Qualifications

• Proven experience as a supervisor or similar role in gaming, retail or hospitality.
• Excellent customer service skills.
• Attention to detail.
• Experience leading and mentoring others.
• Flexibility to work day and night shifts.
• Willingness to learn and develop.

Responsibilities

• Take full responsibility for opening, trading and closure of the venue.
• Assist the venue manager in day-to-day activities.
• Ensure high housekeeping and interior/exterior standards.
• Establish and maintain customer service standards to maximise revenue.
• Implement marketing/promotional activities to boost revenue.
• Support senior managers to maximise business opportunities.
• Handle cash in a timely and accurate manner following procedures.
• Adhere to all security procedures and conduct random checks of floats/keys.
• Ensure safety of employees and customers at all times.
• Complete daily/weekly administration on schedule and resolve issues with staff.
• Promote a positive working environment and safeguarding measures.

Skills

Supervisor experience

Customer service

Attention to detail

Leading others

Flexibility

Willingness to learn

Job description

MERKUR Slots UK Limited is hiring a Supervisor Nights in Leigh to lead venue operations during the night shift. You will manage opening, trading and closing of the venue, supervise staff, and uphold high service standards to ensure a great customer experience.

You will support the venue manager, drive promotions to maximise revenue, supervise cash handling and security procedures, and maintain safety for staff and customers. Training is provided, with strong progression opportunities.