Night Shift Leader — Retail Team Coach

Tesco; Hexham; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Wellbeing services

Life cover

Pension scheme

Cycle to work

Job summary

Tesco is hiring a Shift Lead for night shifts. You will oversee store operations, lead a team, and ensure a high standard of customer service. The role includes coordination of hours within a weekly window, with a minimum of 16 hours per week and a night premium on late hours.

Applicants must be 18 or over. The position offers an inclusive environment with opportunities to grow within Tesco.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong service mindset and ability to motivate staff.
• Clear communicator with the ability to guide daily operations.

Responsibilities

• Lead store team to deliver great in-store experiences.
• Oversee day-to-day operations and respond to queries.
• Coach colleagues and role model excellent service.
• Act as manager in absence and make flexible decisions.

Skills

Team leadership

Customer service

Communication

Decision making

Job description

Tesco is hiring a Shift Lead for night shifts. You will oversee store operations, lead a team, and ensure a high standard of customer service. The role includes coordination of hours within a weekly window, with a minimum of 16 hours per week and a night premium on late hours.

Applicants must be 18 or over. The position offers an inclusive environment with opportunities to grow within Tesco.