Night Shift Team Lead - Flexible Retail Leadership

Tesco Retail; Haslemere; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Night pay premium

Minimum 16 hours per week

Job summary

Tesco Retail is looking for a Night Shift Lead to manage store teams during night hours, delivering a great customer experience and operational excellence. You will lead, coach and coordinate across store areas, ensuring smooth night-time operations and service standards.

Applicants should have prior team-leading experience in retail, be comfortable with night shifts, and demonstrate strong communication and customer service skills. 18+ and flexible working patterns are required.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Able to work nights and weekend shifts.
• Excellent customer service and communication skills.

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Coordinate across store areas and respond to day-to-day queries from colleagues.
• Build positive, inclusive relationships to support colleagues' performance.
• Lead the store confidently in the Manager’s absence.
• Coach colleagues, provide feedback, and model outstanding service.
• Stay curious and look for opportunities to serve customers and communities.

Job description

Tesco Retail is looking for a Night Shift Lead to manage store teams during night hours, delivering a great customer experience and operational excellence. You will lead, coach and coordinate across store areas, ensuring smooth night-time operations and service standards.

Applicants should have prior team-leading experience in retail, be comfortable with night shifts, and demonstrate strong communication and customer service skills. 18+ and flexible working patterns are required.