Night Shift Leader - Retail Team, Flexible Hours

Tesco; Chelmsford; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Discounts

Job summary

Tesco is seeking a Night Shift Lead to drive the store's night operations in the UK. You will supervise a team, ensure a great customer experience, and coordinate across departments during late hours.

Hours are night-based (22:00–07:00) with pay starting at £15.59 per hour, rising to £16.86 in M25 stores. A night premium of £2.35 per hour applies between midnight and 6am, with a minimum of 16 hours per week.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong role model for delivering great service and meeting customer needs.
• Build positive, inclusive relationships to create an inclusive team environment.
• Clear communicator using a variety of methods to keep the team informed.
• Natural leader who motivates and inspires the team to deliver results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go‑to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Retail experience

Customer service

Communication

Flexibility

Job description

Tesco is seeking a Night Shift Lead to drive the store's night operations in the UK. You will supervise a team, ensure a great customer experience, and coordinate across departments during late hours.

Hours are night-based (22:00–07:00) with pay starting at £15.59 per hour, rising to £16.86 in M25 stores. A night premium of £2.35 per hour applies between midnight and 6am, with a minimum of 16 hours per week.