Night Shift Leader - Retail Ops & Team Coach

Tesco Retail; West of England; On-site; GBP 2,148,000 - 2,648,000; Part time

Benefits offered by this job

Night shift premium

Job summary

Tesco is seeking a Night Shift Lead to guide the store team and deliver an exceptional in-store experience for every customer. You will lead during night hours in a fast-paced retail environment, ensuring operational standards are met and customers receive great service.

In this role you will coach colleagues, respond to day-to-day queries, and build positive, inclusive relationships that help the team perform at their best.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong customer service mindset and ability to motivate others.
• Clear communicator with ability to keep the team informed.
• Be a strong role model delivering great service.

Responsibilities

• Lead the in-store team to deliver a great customer experience.
• Coaching colleagues, giving feedback, and modelling great service.
• Collaborate across store areas and support store manager in absence.

Skills

Team leadership

Customer service focus

Communication

Coaching

Job description

Tesco is seeking a Night Shift Lead to guide the store team and deliver an exceptional in-store experience for every customer. You will lead during night hours in a fast-paced retail environment, ensuring operational standards are met and customers receive great service.

In this role you will coach colleagues, respond to day-to-day queries, and build positive, inclusive relationships that help the team perform at their best.