Night Replenishment Team Lead — Flexible Hours

JOHN LEWIS; England; On-site; GBP 25,000 - 32,000; Full time

Job summary

John Lewis Partnership in the UK is seeking a Team Leader for Waitrose to deliver partner-led service and passion for food, helping customers on every visit and driving sales and profit.

You will support the shop management, ensure safety and compliance, fulfil online orders for drivers, manage stock, and collaborate with the wider team on Click & Collect and in-store operations. Full-time role: 37.5 hours per week, Tue–Sat 22:00–06:15. Applications may be subject to DBS checks.

Responsibilities

• Support the shop's management team with managerial tasks and work with all other areas of the shop to meet customer demand.
• Ensure Partners are operating in a safe and legal manner.
• Fulfil online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Work with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Be proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
• Reduce wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

People leadership

Retail acumen

Customer service

Stakeholder management

Job description

John Lewis Partnership in the UK is seeking a Team Leader for Waitrose to deliver partner-led service and passion for food, helping customers on every visit and driving sales and profit.

You will support the shop management, ensure safety and compliance, fulfil online orders for drivers, manage stock, and collaborate with the wider team on Click & Collect and in-store operations. Full-time role: 37.5 hours per week, Tue–Sat 22:00–06:15. Applications may be subject to DBS checks.