Night-Shift Field Service Lead – Installations

Focal Systems

Nottingham

On-site

GBP 23,000 - 32,000

Part time

2 hours ago

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Benefits offered by this job

Paid Time Off

Pension

Sick Leave

Job summary

Focal Systems is seeking a Field Service Team Lead to oversee overnight installations and a small team across customer sites in the UK. You will manage on-site activities, ensure installations adhere to standards, and support technicians to meet time and quality KPIs.

This role requires a 6-month fixed-term contract with a minimum of 30 hours per week and a valid UK driving licence. The role emphasizes leadership, hands-on installation work, and safety compliance, with opportunities to extend

Qualifications

Proven Field Service Technician experience, with some leadership responsibility.
Strong technical aptitude and troubleshooting skills for hardware/software issues.
Ability to work nights and weekends.
Valid driver’s license and reliable transportation to travel to sites.

Responsibilities

Lead and coordinate a team of Field Service Technicians on site, assigning tasks and ensuring installations run to plan.
Install camera hardware: mount, connect and configure per company standards, and supervise the team doing the same.
Conduct pre-installation site checks and briefings to identify issues before installation begins.
Serve as primary customer contact on site, escalate and resolve issues to meet SLAs.
Review completed installations and sign off to ensure quality before handover.
Maintain records of installation activity, parts used, and time spent using company tools.