Night-Shift Assistant Manager, Facilities & Cleaning

Mount Charles; Belfast City District; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days holidays

Employee Assistance Program

Company Pension Scheme

Financial wellbeing advisory

Career progression opportunities

Uniform Provided

Company vehicle & car allowance

Company mobile & laptop

Job summary

Mount Charles Group is recruiting an Assistant Manager for our team based at Translink Trains, Belfast. This role involves ensuring induction and training, managing staff performance, and maintaining safety and client satisfaction at a world-leading facilities management company.

You will coordinate cleaning schedules, review productivity, and participate in weekly KPI meetings with Operations Managers, supporting multiple contracts across office, industrial, and education sectors.

Qualifications

• Must have full driving licence.
• IT skills including Online HR, Payroll and Audits.
• Proven supervisory experience in cleaning (office/industrial/education).

Responsibilities

• Ensure Induction and required training for staff.
• Handle staff performance and disciplinary issues per procedures.
• Ensure a safe working environment.
• Address client queries promptly to ensure satisfaction.
• Coordinate cleaning schedules and cover with teams.
• Identify productivity improvements and hours allocation.
• Attend weekly KPI meetings with Operations Managers.
• Interface with client to complete monthly KPI returns.

Skills

Full driving licence

IT skills

Supervisory experience

Tools

Online HR systems

Payroll software

Audits

Job description

Mount Charles Group is recruiting an Assistant Manager for our team based at Translink Trains, Belfast. This role involves ensuring induction and training, managing staff performance, and maintaining safety and client satisfaction at a world-leading facilities management company.

You will coordinate cleaning schedules, review productivity, and participate in weekly KPI meetings with Operations Managers, supporting multiple contracts across office, industrial, and education sectors.