Night-Shift Cleaning Specialist

Mount Charles; Belfast City District; Hybrid; GBP 17,000 - 23,000; Full time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Financial welling

Company Events

Job summary

Mount Charles Group is recruiting a Mobile Cleaning Operative to join our Belfast team. You will provide high-quality housekeeping services at Translink, working across the site to meet client specifications.

The role involves 37.5 hours per week, 5 days out of 7, with night shifts from 9pm to 5pm. Responsibilities include stock replenishment, equipment care, and delivering excellent customer service.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• Previous work experience in customer service employment.

Responsibilities

• Providing the highest level of housekeeping/ cleaning service within your area of responsibility in line with the clients’ specifications.
• Responding positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas sitewide.
• Ensuring all stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out to equipment/machines used during hours of work and all equipment is left clean and in good working order.
• Making yourself familiar with and following all company procedures and regulations.
• Participating in the Health and Safety Policy of the company and reporting hazards to your Line Manager.
• All toilets and amenity areas presented in a clean and tidy condition.
• Reporting defective equipment/ utensils/ work surfaces or any other Health and Safety issues.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Job description

Mount Charles Group is recruiting a Mobile Cleaning Operative to join our Belfast team. You will provide high-quality housekeeping services at Translink, working across the site to meet client specifications.

The role involves 37.5 hours per week, 5 days out of 7, with night shifts from 9pm to 5pm. Responsibilities include stock replenishment, equipment care, and delivering excellent customer service.