Nightshift Assistant Manager – Facilities & Cleaning

Mount Charles; Belfast City District; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Paid holidays (33 days pro rata)

Employee Assistance Program

Company Pension Scheme

Financial education/wellbeing advisory

Training and career progression

Uniform provided

Company events

Company vehicle and car allowance

Company mobile and laptop

Job summary

Mount Charles Group in Belfast is seeking an Assistant Manager for Fortwilliam Depot to lead induction, training, and staff performance while ensuring client satisfaction. The role requires coordinating cleaning operations across multiple contracts and managing safety compliance.

You will liaise with operations managers and clients to optimize schedules, monitor KPIs, and drive continuous improvement in service delivery. A full driving licence and IT literacy are essential.

Qualifications

• Experience supervising cleaning operations across multiple contracts.
• Strong communication and budgeting skills.
• Ability to train staff and manage induction.
• Proficiency in computer literacy and safety procedures.

Responsibilities

• Ensure staff complete induction and training and identify retraining needs.
• Handle staff performance and disciplinary issues per procedures.
• Maintain a safe working environment.
• Address client queries promptly to ensure satisfaction.
• Coordinate cleaning schedules and cover with cleaning teams.
• Identify productivity improvements and optimize hours allocation.
• Attend weekly meetings with Operations Managers.
• Interface with client to complete monthly KPI returns.

Skills

Driving licence

IT skills

Cleaning supervision

Communication skills

Budget management

Health & Safety

Statutory training

Tools

Online HR

Payroll

Audits

Job description

Mount Charles Group in Belfast is seeking an Assistant Manager for Fortwilliam Depot to lead induction, training, and staff performance while ensuring client satisfaction. The role requires coordinating cleaning operations across multiple contracts and managing safety compliance.

You will liaise with operations managers and clients to optimize schedules, monitor KPIs, and drive continuous improvement in service delivery. A full driving licence and IT literacy are essential.